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ID #1216

stemming

What is stemming?
Another form of service software is called stemming and involves a chat based program which provides and online 24 hour activated help line. Where customers are free to leave messages and queries around the clock, which are later read and replied to by a company employee. There is also software which takes down certain orders and then dispatches those orders to the delivery service or mobile delivery agents. Another form of stemming service software is where people can use wireless networks provided by specific companies to allow customer to lodge complaints and ask for assistance no matter where they are in the world.

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Last update: 2008-03-05 05:22
Author: AMB
Revision: 1.0

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